Information we collect
When you submit a service request, we collect the information you provide, such as your name, email address, phone number, service location, vehicle details, requested service, and message. Our hosting and security providers may also process basic technical information, including IP address, browser type, device information, and request logs.
How we use information
We use submitted information to respond to inquiries, prepare estimates, schedule and provide detailing services, maintain business records, protect the website from abuse, and improve the customer experience. We do not sell personal information.
When information is shared
Information may be processed by service providers that support website hosting, security, email delivery, and business operations. We may also disclose information when required by law, to protect legal rights, or to investigate fraud or misuse. These providers receive only the information reasonably necessary to perform their services.
Retention and security
We retain information only as long as reasonably needed for customer service, operational, legal, and accounting purposes. We use reasonable administrative and technical safeguards, but no internet transmission or storage method can be guaranteed completely secure.
Your choices
You may ask to review, correct, or delete personal information associated with a website request, subject to legal and recordkeeping requirements. To make a privacy request, use the website contact form and write “Privacy request” in the message.
Children and external links
This website is intended for a general adult audience and is not directed to children under 13. Links to third-party services, including Google Maps and social platforms, are governed by those services’ own privacy policies.
Policy updates
We may update this policy as the website or business practices change. The effective date shown above identifies the latest version.